Lexington Music Theatre Co
7318 Huron Avenue
Lexington, Michigan

877-4LEXMTC

 

Policies

PRIVACY POLICY
We have created this privacy policy to demonstrate our firm commitment to protecting information you submit. This privacy policy only applies to transactions made, and data gathered, on the LEXMTC.com portions of the sites, collectively, the "Site"), and does not apply to any other transactions, information, web site or internet, telephone or offline point of contact between LEXMTC and you or other consumers.. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised on January 1, 2007. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive emails, as described below in this privacy policy.

SECURITY POLICY
Please use only one browser window at a time (on the same computer) to order tickets. If you open a new browser and order a different set of tickets, the tickets held in the previous browser will be released for sale to other customers. This helps us to prevent attempts to use automated programs to block other customers from getting tickets. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All transactions must be placed with a secure browser for customers to take advantage of this secure service.

RETURN POLICY
All Sales are Final.
All sales completed though lexmtc.com are final. LEXMTC does not allow you to refund or exchange any order once it has been confirmed, so please be sure you have selected the proper event and seat locations prior to completing your order. Once tickets are issued, they are like cash and will not be replaced or refunded if lost or stolen.

Cancellations or Rescheduled Events
In the event a performance is canceled or rescheduled, ticket holders will be given noticed via email or phone. Information is also sent to the local media for publicity. If the event is canceled, refunds will be available at the point of purchase. If the event is rescheduled, tickets will be honored for the new date.

SHIPPING / PAYMENT POLICY
Ticket Mailing Process
Tickets that are purchased over the phone can be mailed to the person who purchased the tickets. Tickets can be mailed if there is sufficient time to safely travel through the postal system. The general rule is that tickets purchased within seven days before the event will be left in 'will call' to be picked up by the person who purchased the tickets. If there are more than seven days before the event tickets get mailed through the standard U.S. Postal System to the address that the credit card used to purchase the tickets is mailed. If tickets are to be mailed to the ticket purchaser, please allow at least seven to ten days before calling to inform the box office that the tickets weren't received. For tickets that are not received in the mail, patrons should contact the place the tickets were purchased from. If the tickets were purchased over the phone from LEXMTC please call (877) 4LEXMTC.

Payment and Service Charges
LEXMTC accepts several methods of payment for purchase of your tickets: Visa, MasterCard, Discover/Novus, and American Express. Any tickets purchased on Our site are subject to a per ticket service charge, as shown prior to the time of your ticket purchase. Your order will be processed after your billing address has been verified. If We are unable to verify this address, We will attempt to contact You at the email address that You provided when You registered to use Our service. If We are unable to contact You, or You do not respond within seven (7) days, We reserve the right, in Our sole discretion, to cancel Your order and to sell Your tickets to another purchaser.

CONTACT US
If you have any questions about this privacy statement or the security practices of this site, please contact info@smackwaterblock.com

For all ticketing inquiries please contact:
Customer Service
Lexington Music Theatre Co.
7318 Huron Ave.
Lexington, Mi. 48450
Phone: (877)4LEXMTC
Email: info@smackwaterblock.com